Shipping Information
Learn about our shipping policies, rates, and delivery options to ensure your order arrives safely and on time.
Order Processing Times
How long it takes us to prepare your order for shipment
In Stock Items
1-2 business days
Most hair extensions and accessories
Custom Orders
2-3 weeks
Custom colors, lengths, or blends
Special Orders
1-2 weeks
Limited edition or backordered items
Note: Processing times begin after payment is confirmed. Orders placed before 2 PM PST ship the same business day.
Shipping Rates & Delivery Times
Shipping costs and estimated delivery times by region
UK Mainland
Standard Shipping
Free on orders £75+
£2.57
Express Shipping
Free on orders £150+
£4.99
International
Standard Shipping
Free on orders £200+
£9.99+
Shipping Insurance & Protection
Your order is protected during transit
Damage Protection
All orders are fully insured against loss or damage during shipping. If your package arrives damaged, we'll send a replacement at no cost to you.
Signature Required
Orders over $100 require adult signature upon delivery. For high-value orders, we may use secure delivery services.
Package Tracking
Every order includes full tracking information. You'll receive email updates at every stage of the delivery process.
International Shipping
Shipping to countries worldwide
Customs & Duties
International orders may be subject to customs duties and taxes. These fees are the responsibility of the recipient and are collected by your local customs office.
Restricted Countries
We currently do not ship to Cuba, Iran, North Korea, Syria, or any other countries subject to US trade restrictions.
Import Regulations
Some countries have restrictions on hair products. Please check your local import regulations before ordering.
Shipping FAQs
Common questions about shipping
When will my order ship?
Orders placed before 2 PM PST typically ship the same business day. You'll receive a shipping confirmation email with tracking information once your order ships.
What if I'm not home for delivery?
Carriers will leave a notice with delivery instructions. Most carriers offer redelivery options or delivery to a nearby pickup location.
Do you offer rush shipping?
No, we do not offer rush shipping. All orders are processed and shipped according to our standard shipping times.
Need Help with Shipping?
Our customer service team is here to assist
If you have questions about shipping or need assistance with an order, our customer service team is available to help.
info@hair4uonline.co.uk
Phone
01273036654
Hours
Mon-Fri 9AM-6PM GMT